Jessica Lynne Mediumship
Cancellation & Refund Policy
These Terms and Conditions outline the agreement between you and Jessica Lynne Mediumship Pty Ltd (ABN: 94 677 934 208) concerning your participation in a Psychic Medium Reading with Jessica Lynne, as agreed to when you secured your appointment. These Terms and Conditions are applicable to all clients across all countries, including the USA.
Appointment Scheduling, Cancellations & Refunds
1. To partake in your Psychic Medium Reading, you must attend the appointment at the time you selected during booking. It is crucial to double-check your booking time and any relevant time zone differences. Any missed or cancelled appointments due to improper scheduling will be regarded as a cancellation on your part. If you fail to attend your appointment, Jessica will not offer a rescheduling option or provide a refund.
2. We will make reasonable efforts to accommodate changes to your appointment time if such requests are received at least 3 days before your appointment date. Any modifications made within 3 days of the appointment may be considered a cancellation.
3. You may cancel your reading up to 3 days prior to your appointment date. To manage your booking, including rescheduling or cancellation, please refer to the confirmation email you received after booking and select “Change/Cancel Appointment”. If you did not receive this confirmation email, contact us at jess@jessicalynnemediumship.com.
4. You acknowledge that, if circumstances beyond Jessica's control (such as illness or other unforeseen events) necessitate rescheduling, we may need to alter scheduled appointments. You agree to engage in good faith discussions regarding any rescheduling needed due to such situations.
5. In the event that Jessica alters your appointment (due to illness or unexpected circumstances), and does so in good faith by proposing a reasonable alternative time slot without prior consultation, it is your responsibility to reach out to Jessica if the new time does not suit you. Upon receiving notification of this change, you must confirm your availability. If you fail to attend the rescheduled appointment, Jessica will not issue a refund or arrange another appointment.
6. Once your Psychic Medium Reading has been completed, no refund will be provided solely on the basis that you are dissatisfied with the reading, the information provided did not meet your expectations, or you feel the reading did not resonate with you. Payment is for Jessica’s time and the provision of the service, not a guaranteed outcome or level of satisfaction.
Online Reading Requirements & Technical Issues
1. All clients are responsible for ensuring they have a reliable internet connection, suitable equipment and the necessary communication software to participate in their scheduled reading.
If poor internet connectivity, technical difficulties or connection dropouts on the client's end prevent the reading from proceeding, Jessica will make up to three attempts to reconnect during the scheduled appointment. If connection issues persist and prevent the reading from continuing, the appointment may be treated as cancelled by the client.
Reading Expectations
1. Psychic Medium Readings are personal experiences, and the information or guidance received may vary between individuals. Jessica cannot guarantee that specific questions will be answered, that particular information will be provided, or that the reading will meet an individual's personal expectations. Dissatisfaction with the content or outcome of a completed reading does not, by itself, entitle a client to a refund.
Full Booking Terms & Conditions
By booking a Psychic Medium Reading with Jessica Lynne, you acknowledge and agree to the full Booking Terms & Conditions, which include additional requirements relating to online appointments, participation, recording, confidentiality and client responsibilities.
Please refer to the full Booking Terms & Conditions for further information.